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Technical Support / A VS hang during cleanup audio
« Last post by Steve Crook on August 30, 2020, 03:17:00 pm »
Can't reproduce (all the very best bugs only happen once...), but I was doing this:

1. Recorded both sides of LP
2. Downloaded track and album information while recording, added composers, comments etc.
3. Positioned track markers
4. Click repaired the whole album.
5. Showed the filters dialog and selected a profile I'd prepared earlier and was prompted to provide noise sample
6. Selected an area between tracks, played it
7. Clicked button to say the region has been selected
8. Clicked on the "play selection" button
9. Clicked on the 'Close' button on the Filter Settings dialog while the selection was still playing.

At that point VS hung up. Checked with task manager and the process was not using any CPU, memory looked perfectly normal. Running on Windows 10 with the latest patches and latest VS. Writing to a USB SSD. As far as I could tell, Windows was not waiting for the drive and I could access it from Explorer. Audio output was via USB to a Schiitt DAC and I could play music on the PC using VLC and the DAC was receiving it while VS was hung. There was nothing else running except browser windows (Chrome) and Thunderbird. 

I killed the process using task manager, but before that requested a dump so I have the DMP, hhc and hhk files in an archive, and that's too large for the message.

Uploaded it, you should be able to download.
OK, suggestion noted.  You might like to try Spectral View to isolate these clicks.
General Discussion / Retain pitch shift at slower playback speeds
« Last post by Steve Crook on August 29, 2020, 07:12:40 pm »
ATM I'm having trouble getting the position of some clicks I want to manually correct. I get a rough position then zoom in and have to slow the speed and the pitch drops in proportion to the speed drop and it makes the clicks disappear into the rest of the 'noise'.

I'd wondered if retaining the original pitch regardless of playback speed would help. Made optional perhaps.

Technical Support / Re: Cartridge Rubs on Record
« Last post by Steve Crook on August 29, 2020, 07:00:14 pm »
You could try trying to flatten the record a little. This is if you've got an airing cupboard or similar, they're just warm enough that, over time an LP will flatten.

Two sheets of glass at least 3mm to cover the whole record surface, but if your merchant will go thicker why not???
Put the cleaned record in it's inner sleeve between the clean glass with enough weight on the top piece to ensure the LP is forced flat. You don't have to use the inner sleeve, if you're confident the glass is perfectly clean.
Forget about it for a few weeks.

You won't get rid of the warp, but you will reduce it enough to make the LP a little more playable. It's a slow method but works well enough.

I've heard of people using a warm oven. But, really, that's at your own risk!
Technical Support / Re: Upgrade Options
« Last post by Paul Sanders (AlpineSoft) on August 28, 2020, 10:07:25 pm »

The features specific to VinylStudio Pro are listed here:

Does that help?
Technical Support / Upgrade Options
« Last post by pforth on August 28, 2020, 11:21:11 am »
I have a NADPP3 with Vinyl Studio Lite.  In use certain features of Vinyl Studio Lite bring up the message that I need to up grade to be able to use the feature.

That is fine.

BUT I can find no information on the Vinyl Studio website which helps me decide if I need the Standard Licence or the Pro- Licence.

Clearly I can upgrade from Standard to Pro but I want to avoid the additional cost in doing this when I could have made the upgrade from Lite to Pro in the first place.

What is the difference. What features don't I get in Standard which are in Pro

Is there a link to a web page which explains this or a PDF document.
Technical Support / Problem with updating
« Last post by sliderhs on August 27, 2020, 03:38:49 am »
After years of troublefree operation my recordings suddenly started crashing due to being unable to process the signal capacity.

I checked my update and it said I was up to date.  I checked the VS website and found the latest version is 11.  My version is still 8.  It had not been updating for years.  I downloaded the latest version and everything is working again. 

I just hope the latest version updates.  If you are having problems check if you have the latest version.
Technical Support / Re: How to display collection for converting to mp3
« Last post by streetrodder on August 27, 2020, 02:27:00 am »
Oh, lord no.   Wonder how the player on my Linux workstation would do...
How annoying.  Did you try to see if you could get any change out of Microsoft?
Technical Support / Re: How to display collection for converting to mp3
« Last post by streetrodder on August 26, 2020, 10:11:10 pm »
Yes, and I've tried renaming the tracks with the track number as the first two characters.

No difference.

Also happens with the Groove media player on my netbook.

Also tried resaving with the number AND in time order, in case it played from oldest to newest...
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