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#1
Technical Support / Re: Roku 3 and Plex
Last post by Paul Sanders (AlpineSoft) - May 06, 2026, 04:13:53 PM
OK, thanks for the update.  If Roku have a support forum, I would raise the issue there.  WAV files, in particular, have a standard format so the problem cannot be down to VinylStudio.
#2
Technical Support / Re: Roku 3 and Plex
Last post by martreed - May 06, 2026, 12:27:49 PM
Quote from: martreed on May 06, 2026, 11:38:09 AMHi Paul

Thanks for your reply. I've run some tests and it seems that the format which plays fine is .mp3. The .flac and .wav versions both play on the Roku but very quietly. I was thinking this was probably a Roku issue but perhaps it isn't ...

Just to add to this, I've now gone back and checked some recordings which I made/exported (as .flac) a couple of months ago but haven't previously played on the Roku. It seems that all these suffer also from the same issue ie low volume when played through the Roku.
#3
Technical Support / Re: Roku 3 and Plex
Last post by martreed - May 06, 2026, 11:38:09 AM
Quote from: Paul Sanders (AlpineSoft) on May 02, 2026, 12:48:17 PMI really can't imagine why this should be - our FLAC support has been stable for some time.

Have you tried saving to a different file format?  What does your Roku support?

Hi Paul

Thanks for your reply. I've run some tests and it seems that the format which plays fine is .mp3. The .flac and .wav versions both play on the Roku but very quietly. I was thinking this was probably a Roku issue but perhaps it isn't ...
#4
Technical Support / Re: Roku 3 and Plex
Last post by Paul Sanders (AlpineSoft) - May 02, 2026, 12:48:17 PM
I really can't imagine why this should be - our FLAC support has been stable for some time.

Have you tried saving to a different file format?  What does your Roku support?
#5
Technical Support / Roku 3 and Plex
Last post by martreed - May 01, 2026, 11:00:42 PM
I should preface my query by saying that I don't think the problem I am about to outline is related to Vinyl Studio, but I am hoping that one of the many knowledgeable members of this forum might be able to help.

I've used the Pro version of Vinyl Studio for about 18 months. I capture material from my Dual 505/2 turntable using a Rega Fono Mini converter. Having edited the recording in Vinyl Studio, I export it as FLAC to my WD My Cloud Home NAS. From there I play the recordings through my Denon home cinema receiver using the Plex app on my Roku 3 media box. For all the time I have been using Vinyl Studio this has worked smoothly and without difficulty. I also use the Plex apps on two different TVs and everything seems fine there too.

Lately I have recorded and exported a couple of dozen LPs using the above method. However, when I play back these recordings on my Roku device the sound reproduction level is extremely low. The same recordings sound absolutely fine on my computer, both while I am editing them and when playing them back from the WD NAS. Similarly they sound fine when played back on my other devices. The only problem seems to be with the Roku. A curious feature is that, while I have problems on my Roku with the recently captured material, all my earlier recordings (same system, FLAC recordings) still play perfectly well. I am baffled!

I believe there were some issues in 2025 with the Plex/Roku combo - have these been resolved? Even then, it doesn't entirely explain why my newer material is problematic while stuff recorded in autumn 2025 is fine.

Help! And thank you!
#6
General Discussion / Re: Skipping Stylus
Last post by wallewek - April 25, 2026, 04:09:15 PM
I'll think about it.
#7
General Discussion / Re: Skipping Stylus
Last post by Indy33 - April 25, 2026, 04:03:56 PM
Sorry for the late response, I was out of the country for 3 weeks.

Could you use the tonearm and adapt for speciimen pins to the headshell. Then increase the tracking force and manually correct the skip.
.
#8
Hi,

Can you send me a diagnostic report that the Mac generates when a program freezes please?  To do this:

1.  Get VinylStudio into its frozen state.

2.  From the Finder menu, select Go -> Utilities.

3.  Launch Activity Monitor.

4.  When this opens, select VinylStudio in the list of running processes.

5.  Click on the 'gear wheel' icon in the Activity Monitor toolbar and select 'Sample Process'..

6.  When sampling completes, save the sample to a file and email me that file:

        p DOT sanders AT alpinesoft DOT co DOT uk

I will then take a look and get back to you.  Thanks.
#9
Technical Support / Can't save tracks - it freezes...
Last post by dab - April 25, 2026, 07:50:07 AM
Hi, once i switched to 96khz/24 for the records i am not able to export separate tracks - the program completely freezes once I click on the menu item. The only feature used before exporting - normalization. Any suggestions on how to fix this?
I am on Macbook M1
#10
General Discussion / Re: Skipping Stylus
Last post by wallewek - April 13, 2026, 04:41:48 PM
Quote from: Indy33 on October 24, 2025, 04:33:20 PMI know some people have been successful at using a sewing needle to fix a repeat or skip, but that would require a microscope for sure.
I tried that, going to some length. 
  • I got an old turntable and stripped it down to just that platter and base,
  • got an old cheap inkjet printer to use the carriage to hold the needle,
  • tried sewing needles but believe it or not they're not sharp enough, so I found specimen mounting pins that were
  • set up my binocular dissection microscope (which I use for inspecting styluses etc.) to provide a good view of the record track.
  • tried using the whole jig to fix a damaged spot well enought for a stylus to ride through it

The upshot was that I cannot control the end of the needle precisely enough to stay in the track and make the change.  I still think it's possible, but only with a micro-manipulator "waldo" to position the needle.  So for now I've given up and set the whole thing aside.  FWIW, the matchstick approach works best for me, except that I use little bamboo sticks shaved down.