Recent posts

#1

Technical Support / Re: Roku 3 and Plex

Last post by Paul Sanders (AlpineSoft) - May 07, 2026, 11:12:05 AM

Hmmm, OK.

You might be best advised to resort to high quality MP3 then.  VBR 0 is a good setting to use if your Roku supports it, otherwise use CBR 320.

#2

Technical Support / Re: Roku 3 and Plex

Last post by martreed - May 07, 2026, 10:36:59 AM

OK, thanks for the update.  If Roku have a support forum, I would raise the issue there.  WAV files, in particular, have a standard format so the problem cannot be down to VinylStudio.

Thanks. I've been in touch with Roku chat but they were pretty clueless unfortunately. They suggested I contact Plex (although these recordings all work fine using Plex on other devices so not sure where that will get me).

#3

Technical Support / Re: Roku 3 and Plex

Last post by Paul Sanders (AlpineSoft) - May 06, 2026, 04:13:53 PM

OK, thanks for the update.  If Roku have a support forum, I would raise the issue there.  WAV files, in particular, have a standard format so the problem cannot be down to VinylStudio.

#4

Technical Support / Re: Roku 3 and Plex

Last post by martreed - May 06, 2026, 12:27:49 PM

Hi Paul

Thanks for your reply. I've run some tests and it seems that the format which plays fine is .mp3. The .flac and .wav versions both play on the Roku but very quietly. I was thinking this was probably a Roku issue but perhaps it isn't ...

Just to add to this, I've now gone back and checked some recordings which I made/exported (as .flac) a couple of months ago but haven't previously played on the Roku. It seems that all these suffer also from the same issue ie low volume when played through the Roku.

#5

Technical Support / Re: Roku 3 and Plex

Last post by martreed - May 06, 2026, 11:38:09 AM

I really can't imagine why this should be - our FLAC support has been stable for some time.

Have you tried saving to a different file format?  What does your Roku support?

Hi Paul

Thanks for your reply. I've run some tests and it seems that the format which plays fine is .mp3. The .flac and .wav versions both play on the Roku but very quietly. I was thinking this was probably a Roku issue but perhaps it isn't ...

#6

Technical Support / Re: Roku 3 and Plex

Last post by Paul Sanders (AlpineSoft) - May 02, 2026, 12:48:17 PM

I really can't imagine why this should be - our FLAC support has been stable for some time.

Have you tried saving to a different file format?  What does your Roku support?

#7

Technical Support / Roku 3 and Plex

Last post by martreed - May 01, 2026, 11:00:42 PM

I should preface my query by saying that I don't think the problem I am about to outline is related to Vinyl Studio, but I am hoping that one of the many knowledgeable members of this forum might be able to help.

I've used the Pro version of Vinyl Studio for about 18 months. I capture material from my Dual 505/2 turntable using a Rega Fono Mini converter. Having edited the recording in Vinyl Studio, I export it as FLAC to my WD My Cloud Home NAS. From there I play the recordings through my Denon home cinema receiver using the Plex app on my Roku 3 media box. For all the time I have been using Vinyl Studio this has worked smoothly and without difficulty. I also use the Plex apps on two different TVs and everything seems fine there too.

Lately I have recorded and exported a couple of dozen LPs using the above method. However, when I play back these recordings on my Roku device the sound reproduction level is extremely low. The same recordings sound absolutely fine on my computer, both while I am editing them and when playing them back from the WD NAS. Similarly they sound fine when played back on my other devices. The only problem seems to be with the Roku. A curious feature is that, while I have problems on my Roku with the recently captured material, all my earlier recordings (same system, FLAC recordings) still play perfectly well. I am baffled!

I believe there were some issues in 2025 with the Plex/Roku combo - have these been resolved? Even then, it doesn't entirely explain why my newer material is problematic while stuff recorded in autumn 2025 is fine.

Help! And thank you!

#8

General Discussion / Re: Skipping Stylus

Last post by wallewek - April 25, 2026, 04:09:15 PM

I'll think about it.

#9

General Discussion / Re: Skipping Stylus

Last post by Indy33 - April 25, 2026, 04:03:56 PM

Sorry for the late response, I was out of the country for 3 weeks.

Could you use the tonearm and adapt for speciimen pins to the headshell. Then increase the tracking force and manually correct the skip.
.

#10

Technical Support / Re: Can't save tracks - it fre...

Last post by Paul Sanders (AlpineSoft) - April 25, 2026, 12:43:44 PM

Hi,

Can you send me a diagnostic report that the Mac generates when a program freezes please?  To do this:

1.  Get VinylStudio into its frozen state.

2.  From the Finder menu, select Go -> Utilities.

3.  Launch Activity Monitor.

4.  When this opens, select VinylStudio in the list of running processes.

5.  Click on the 'gear wheel' icon in the Activity Monitor toolbar and select 'Sample Process'..

6.  When sampling completes, save the sample to a file and email me that file:

        p DOT sanders AT alpinesoft DOT co DOT uk

I will then take a look and get back to you.  Thanks.