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11
Technical Support / Channel Levels Way Off - MusicHall PA2.2
« Last post by RmG on August 03, 2019, 11:42:07 am »
Hello,

Need help! Please :)

Long time VStudio user but recently upgraded my recording gear to a MusicHall PA2.2 and for some reason once it hits VStudio the channels record at different levels with one channel being 50-70% less than the other (attached).
So troubleshooting begins:

Audio Set-up with MHall but not using VStudio:
- amp meters shows equal channel levels
- speakers (ear test) sound equal
- Hi-fi test record (testing TT and cartridge) tests fine

Tests with MHall and VStudio:
- mono recordings = channel problem in VS
- stereo recordings = channel problem in VS
- switched interconnects between TT and MHall
   - new ones = channel problem in VS
   - reversed = channel problem in VS

Tested with Parasound USB and VStudio = no problem

So thinking it was the MHall I sent tit back to manufacturer and they say it passes perfectly fine. I get it back and re-run the previous tests with same results.

Since all tests fine upstream of hitting VStudio and I am at week 5 of this I am hoping VStudio can help.

Any ideas appreciated !! Thanks Rm
ps. what is interesting is that VS recognizes the MHall by name as the input device.
12
Technical Support / Re: VinylStudio Freezes When Recording
« Last post by Paul Sanders (AlpineSoft) on August 02, 2019, 08:43:50 pm »
Excellent, thank you for the update )for further info, JRiver was running in the background).
13
Technical Support / Re: VinylStudio Freezes When Recording
« Last post by StephenJK on August 02, 2019, 08:32:52 pm »
Paul,

Problem solved, sent an email with the details.  For others, problem with bidirectional USB connection also used for playback as well as recording to laptop.
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Technical Support / Re: VinylStudio Freezes When Recording
« Last post by Paul Sanders (AlpineSoft) on July 31, 2019, 05:08:44 pm »
OK, that sounds like some kind of hardware or driver issue, but do please send the .dmp file to: p DOT sanders AT alpinesoft DOT co DOT uk.  Thanks,
15
Technical Support / Re: VinylStudio Freezes When Recording
« Last post by StephenJK on July 31, 2019, 03:03:28 pm »
Paul,

I did try that but it didn't make any difference.
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Technical Support / Re: VinylStudio Freezes When Recording
« Last post by Paul Sanders (AlpineSoft) on July 31, 2019, 02:37:21 pm »
Hi,

Please try unchecking 'Use WASAPI for Recording' in VinylStudio's Check Level dialog.  You can reach this dialog from the Record window.
17
Technical Support / Re: Dbx decoding?
« Last post by StephenJK on July 31, 2019, 02:11:18 pm »
I have quite a number of DBX albums that I have recorded.  You need to find a decoder - the simplest and cheapest will be the DBX 21.  You can find them on eBay for about $50.  Note that the DBX decoder was intended to be installed in a tape monitor loop, and the output from the decoder then used for the selected input. 


18
Technical Support / VinylStudio Freezes When Recording
« Last post by StephenJK on July 31, 2019, 02:03:30 pm »
I've been using VinylStudio for years, but only recently with a hardware change have started to record with it as opposed to processing an existing file. 

The program freezes after about 5 minutes or so.  The only reference I can find on these forums goes back to 2013.  I've tried what was suggested with no success. 

I do have a dmp file if that is of any use and can email to any address provided.  It's too large to attach with this message.

I'm recording from a bi-directional USB connection at 24/96 and do not monitor when recording. 

Stephen

19
Technical Support / Re: macOS Catalina
« Last post by Paul Sanders (AlpineSoft) on July 24, 2019, 03:49:40 pm »
We know it works with Mojave  We have not yet tested with Catalina but will do soon.
20
Technical Support / macOS Catalina
« Last post by fwalters on July 24, 2019, 03:30:18 pm »
Will VS Pro work with 10.15 beta Catalina? 10.14 Mojave?

Thanks.
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