Author Topic: Discogs Authorization  (Read 23215 times)

sdmc229

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Discogs Authorization
« on: October 17, 2014, 08:36:21 pm »
I have gotten the Auth code from discogs and entered it in the field. The page looks for the album i selected, and then comes back with the need to authorize again. I just go around the loop and can't move forward. Is this a known issue or something just happening to me?

TIA,
Shawn

Paul Sanders (AlpineSoft)

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Re: Discogs Authorization
« Reply #1 on: October 17, 2014, 09:48:09 pm »
Hi,

Are you on Windows or Macintosh please?  Please check also that your computer's time, date and time zone settings are correct.

Also, please post screenshots of:
  • Discogs' website, showing the authorisation code
  • VinylStudio's authorisation screen, showing the code pasted in
Thanks.
« Last Edit: October 17, 2014, 09:53:50 pm by Paul Sanders (AlpineSoft) »

sdmc229

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Re: Discogs Authorization
« Reply #2 on: October 17, 2014, 10:11:57 pm »
Windows. Checked time settings, and rebooted.


Paul Sanders (AlpineSoft)

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Re: Discogs Authorization
« Reply #3 on: October 17, 2014, 10:42:05 pm »
Hi,

Thanks for this.  It's possible that your IP address might be blocked by Discogs.  Can you please check with them if this is the case?  You can contact them here:

https://www.discogs.com/support/new

Thanks.


sdmc229

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Re: Discogs Authorization
« Reply #4 on: October 19, 2014, 02:05:42 am »
Thanks. I submitted a request.

Paul Sanders (AlpineSoft)

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Re: Discogs Authorization
« Reply #5 on: October 19, 2014, 07:48:48 pm »
Hi,

I've got something else for you to try.  Go to Discogs and revoke access for VinylStudio to your account.  You do this via Settings -> Applications.  Then try to authorise again.

Please let me know if this helps.

sdmc229

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Re: Discogs Authorization
« Reply #6 on: October 20, 2014, 03:06:00 am »
Thanks Paul. I gave that a try but it didn't work. I expect to hear back from discogs tomorrow.

Shawn

sdmc229

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Re: Discogs Authorization
« Reply #7 on: October 20, 2014, 07:38:53 pm »
Here is the response from discogs:

That IP address doesn't appear to be blocked; however, it looks like our logs are getting a 401 error from that IP. You may want to contact VinylStudio about this.

Paul Sanders (AlpineSoft)

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Re: Discogs Authorization
« Reply #8 on: October 20, 2014, 07:41:39 pm »
OK, thank you.  I will take it up with them - I don't believe the error is at our end.

sdmc229

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Re: Discogs Authorization
« Reply #9 on: October 20, 2014, 07:45:35 pm »
Thanks. I appreciate it

cwenn218

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Re: Discogs Authorization
« Reply #10 on: October 20, 2014, 11:34:48 pm »
I am having this same problem. When looking up info on Discogs it prompts me for activation I enter the activation code and it appears to be connecting, it then prompts me again. I tried the fixes mentioned in this thread and they did not help. Discogs lookups worked last night.

Paul Sanders (AlpineSoft)

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Re: Discogs Authorization
« Reply #11 on: October 20, 2014, 11:57:23 pm »
Hi,

I posted a message on the Discogs support forum about this.  They also have some other reports and are looking into it.

sdmc229

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Re: Discogs Authorization
« Reply #12 on: October 21, 2014, 01:34:27 am »
I was looking through their forum and wondered if that was your post

Thanks
Shawn

cwenn218

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Re: Discogs Authorization
« Reply #13 on: October 21, 2014, 02:23:16 am »
Discogs started working again. I did not do anything.

Paul Sanders (AlpineSoft)

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Re: Discogs Authorization
« Reply #14 on: October 21, 2014, 10:23:01 am »
Discogs started working again. I did not do anything.
Neither did I!  i will post back to this thread if and when I have more news.