Author Topic: Unable to install on Mac (Tiger 10.4.11)  (Read 5977 times)

TorontoFC

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Unable to install on Mac (Tiger 10.4.11)
« on: March 14, 2010, 03:45:04 am »
Hi, I've been unable to get Vinyl Studio to install. When I double click the "VinylStudio Installer.mpkg" it (only) opens up the application PackageMaker. So, I can examine the contents of the installer...I can't use it! I've downloaded with both Mozilla, and Safari as per the download page's instructions.

I know that, using the "Get Info" window, I can normally change the application association. But, seems to me that the only proper choice would be the Finder, which I can't select.

I'd love to try this program. Any suggestions?

Thanks to all for reading.

Paul Sanders (AlpineSoft)

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Re: Unable to install on Mac (Tiger 10.4.11)
« Reply #1 on: March 14, 2010, 12:08:49 pm »
Hi,

The proper association is Installer.app.  This is normally the default - something must have changed this system-wide so I imagine you will want to change it back.

sqzpiper

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Re: Unable to install on Mac (Tiger 10.4.11)
« Reply #2 on: April 09, 2010, 12:06:23 am »
So
Toronto FC have you been able to download to your OS 10.4.11?

Paul Sanders (AlpineSoft)

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Re: Unable to install on Mac (Tiger 10.4.11)
« Reply #3 on: April 11, 2010, 12:10:52 am »
It does work: (a) we have tested it here, and (b) we have some customers (not a vast number, but some) who are using VinylStudio on Tiger.

sqzpiper

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Re: Unable to install on Mac (Tiger 10.4.11)
« Reply #4 on: April 11, 2010, 01:05:36 am »
 To whom it may concern:

I can't believe the support I'm getting from Paul Sanders and I haven't bought the software yet. If AlpineSoft is as good as he is, it'll be perfect.
Thanks,
Bob

Paul Sanders (AlpineSoft)

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Re: Unable to install on Mac (Tiger 10.4.11)
« Reply #5 on: April 11, 2010, 09:57:58 am »
It would be strange if things were otherwise ;)