AlpineSoft Support Forums

Forum List => Technical Support => Topic started by: TorontoFC on March 14, 2010, 03:45:04 am

Title: Unable to install on Mac (Tiger 10.4.11)
Post by: TorontoFC on March 14, 2010, 03:45:04 am
Hi, I've been unable to get Vinyl Studio to install. When I double click the "VinylStudio Installer.mpkg" it (only) opens up the application PackageMaker. So, I can examine the contents of the installer...I can't use it! I've downloaded with both Mozilla, and Safari as per the download page's instructions.

I know that, using the "Get Info" window, I can normally change the application association. But, seems to me that the only proper choice would be the Finder, which I can't select.

I'd love to try this program. Any suggestions?

Thanks to all for reading.
Title: Re: Unable to install on Mac (Tiger 10.4.11)
Post by: Paul Sanders (AlpineSoft) on March 14, 2010, 12:08:49 pm
Hi,

The proper association is Installer.app.  This is normally the default - something must have changed this system-wide so I imagine you will want to change it back.
Title: Re: Unable to install on Mac (Tiger 10.4.11)
Post by: sqzpiper on April 09, 2010, 12:06:23 am
So
Toronto FC have you been able to download to your OS 10.4.11?
Title: Re: Unable to install on Mac (Tiger 10.4.11)
Post by: Paul Sanders (AlpineSoft) on April 11, 2010, 12:10:52 am
It does work: (a) we have tested it here, and (b) we have some customers (not a vast number, but some) who are using VinylStudio on Tiger.
Title: Re: Unable to install on Mac (Tiger 10.4.11)
Post by: sqzpiper on April 11, 2010, 01:05:36 am
 To whom it may concern:

I can't believe the support I'm getting from Paul Sanders and I haven't bought the software yet. If AlpineSoft is as good as he is, it'll be perfect.
Thanks,
Bob
Title: Re: Unable to install on Mac (Tiger 10.4.11)
Post by: Paul Sanders (AlpineSoft) on April 11, 2010, 09:57:58 am
It would be strange if things were otherwise ;)