Author Topic: Unrecognised or unsupported RIFF / AIFF chunk in file  (Read 1437 times)

sd10wrangler

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Unrecognised or unsupported RIFF / AIFF chunk in file
« on: June 11, 2020, 10:42:52 pm »
I am importing a stereo WAV file that was recorded in Wavelab Elements (@ 24bit 96Khz) and I get this error message "Unrecognised or unsupported RIFF / AIFF chunk in file". I have recently imported about 40 Vinyl albums using this method and have had zero problems until today. Is there a file size limit? This particular file is 3.53 GB.


Paul Sanders (AlpineSoft)

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Re: Unrecognised or unsupported RIFF / AIFF chunk in file
« Reply #1 on: June 11, 2020, 11:46:35 pm »
Hi,

The limit is 4GB.  If you can put the file up in the Cloud somewhere I'll take a look at it.  It's too large to email.

sd10wrangler

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Re: Unrecognised or unsupported RIFF / AIFF chunk in file
« Reply #2 on: June 12, 2020, 02:00:03 am »
Paul, I have PM'd you with a link.

Thanks for looking at this.

John

Paul Sanders (AlpineSoft)

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Re: Unrecognised or unsupported RIFF / AIFF chunk in file
« Reply #3 on: June 12, 2020, 08:15:39 pm »
I got the file, thank you.  It is a 64 bit WAV file which VinylStudio doesn't (yet) support.  You can convert it with Audacity - then you should be able to import it into VinylStudio.

sd10wrangler

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Re: Unrecognised or unsupported RIFF / AIFF chunk in file
« Reply #4 on: June 12, 2020, 08:42:46 pm »
Well that's strange, I have been recording all my vinyl at 24bit 96khz and this one shouldn't be any different. In other words I didn't change any settings... Anyway I ran it through dBpoweramp converter with ouput same as input and now it loads in VinylStudio.
Thanks for your help, your program makes my life so much easier!
Cheers!

Paul Sanders (AlpineSoft)

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Re: Unrecognised or unsupported RIFF / AIFF chunk in file
« Reply #5 on: June 13, 2020, 09:16:10 pm »
It's to do with the file size.  Once it goes over (at a guess) 2GB then whatever you're recording it with converts it to WAV 64.  The official limit is 4GB, but not all software handles that correctly so they are hedging their bets.

sd10wrangler

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Re: Unrecognised or unsupported RIFF / AIFF chunk in file
« Reply #6 on: June 14, 2020, 03:32:46 am »
Thanks for the explanation Paul.

Cheers! :)

Paul Sanders (AlpineSoft)

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Re: Unrecognised or unsupported RIFF / AIFF chunk in file
« Reply #7 on: October 23, 2020, 11:25:43 pm »
Hi,

This should be fixed in the latest release, V11.5.0.  VinylStudio can now read (but not yet write) these files.

sd10wrangler

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Re: Unrecognised or unsupported RIFF / AIFF chunk in file
« Reply #8 on: October 31, 2020, 08:58:04 pm »
I have just downloaded version 11.5.1 and still having the same problem with importing large wave files showing the same error message.

Paul Sanders (AlpineSoft)

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Re: Unrecognised or unsupported RIFF / AIFF chunk in file
« Reply #9 on: October 31, 2020, 09:39:47 pm »
Yes, sorry, that didn't get in (I goofed, sorry).  We will take a look at it for the next release.

sd10wrangler

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Re: Unrecognised or unsupported RIFF / AIFF chunk in file
« Reply #10 on: November 01, 2020, 05:30:18 am »
Lol! No problem. Thanks for trying. I'm using a workaround but would prefer not to have to use the extra step.
Cheers!

Paul Sanders (AlpineSoft)

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Re: Unrecognised or unsupported RIFF / AIFF chunk in file
« Reply #11 on: November 17, 2020, 06:18:17 pm »
Hi,

This is just a note to let you know that we have implemented this in V11.6.0.  You need a VinylStudio Pro key to use it, but we'll issue you with one free of charge since you helped us out with this.  Just email me at:

p DOT sanders AT alpinesoft DOT co DOT uk

sd10wrangler

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Re: Unrecognised or unsupported RIFF / AIFF chunk in file
« Reply #12 on: November 24, 2020, 01:15:32 am »
Thanks Paul, I have sent you an email.