Print Page - error 13

Title: error 13
Post by: rug07 on February 21, 2019, 10:58:59 PM

Cannot delete file:

/Users/Rusto/Music/VinylStudio/My Albums.mcf

error 13 (Permission denied)

The above message automatically pops up every 2 minutes while using Vinylstudio
I have to click "Close " every time
Cannot delete file:

I have not or am not trying to delete a file
Any ideas to stop it

Title: Re: error 13
Post by: Paul Sanders (AlpineSoft) on February 22, 2019, 01:02:10 PM

Hi,

Can you please check the permissions for this file in the Finder. You can do this via 'Get Info'. Please check also the permissions of the folder containing this file.

Title: Re: error 13
Post by: rug07 on February 25, 2019, 11:17:18 AM

yep did that I have all read write privileges on that file But Also i have not trying to delete a file

thanks

Title: Re: error 13
Post by: Paul Sanders (AlpineSoft) on February 25, 2019, 06:16:05 PM

Hmm, strange. We have had one or two other instances of this. Can you create a new collection in that folder? (Menu -> File -> New Collection)

Title: Re: error 13
Post by: rug07 on February 26, 2019, 10:57:01 AM

Hi No problem creating new collection to the same location

Title: Re: error 13
Post by: Paul Sanders (AlpineSoft) on February 26, 2019, 01:01:01 PM

OK, can we run with that for a bit, see if it works?

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Forum List => Technical Support => Topic started by: rug07 on February 21, 2019, 10:58:59 PM