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Forum List => Technical Support => Topic started by: PeterS on February 25, 2022, 06:17:48 PM

Title: FLAC format compatibility
Post by: PeterS on February 25, 2022, 06:17:48 PM
I recorded a lot of my LPs in VinylStudio and exported them in flac format to save space on my HD. I can play those files with no problems through iTunes, Amarra, VLC, etc.

However, my recently purchased Innuos Mk 3 server/ripper will not play these files. The server does accept FLAC etc. formats, though? Any thoughts?

Thanks



Title: Re: FLAC format compatibility
Post by: Paul Sanders (AlpineSoft) on February 25, 2022, 08:32:22 PM
Hi,

The most likely reason is that the Innuos doesn't like FLAC files with embedded album art.  You could try saving a track or album with this option disabled to see if that keeps it happy.

Apart from that, the FLAC files produced by VinylStudio are perfectly standard, so if you're still unable to play them I would talk to Innuos themselves:

https://innuos.com/contact/
Title: Re: FLAC format compatibility
Post by: PeterS on February 28, 2022, 11:13:32 PM
Thank you for responding. I'll be happy to try what you suggest. How do you disable the export of album art in VinylStudio?
Title: Re: FLAC format compatibility
Post by: Paul Sanders (AlpineSoft) on March 01, 2022, 02:04:22 PM
When you kick off a save, VinylStudio displays a confirmation dialog before proceeding.  In there, you will find a 'FLAC File Options' button.  Click that and there is an 'Embed Album Art' checkbox in the next dialog.  Just uncheck that and then carry on as normal.  VinylStudio will remember that setting until you change it back.
Title: Re: FLAC format compatibility
Post by: PeterS on March 03, 2022, 01:46:04 AM
Thanks. It worked. Appreciate the feedback.
Title: Re: FLAC format compatibility
Post by: Paul Sanders (AlpineSoft) on March 03, 2022, 10:41:51 AM
OK, good.  Maybe you'd like to tell Innuos about this.  They really shouldn't have this issue.
Title: Re: FLAC format compatibility
Post by: PeterS on March 03, 2022, 02:19:29 PM
I am in contact with Innuos customer support, described the issue, and sent them a sample flac file. They are supposedly working on it???? We shall see.
Title: Re: FLAC format compatibility
Post by: Paul Sanders (AlpineSoft) on March 03, 2022, 03:29:45 PM
Excellent, thank you.  If you get any kind of follow up from them, could you post it here please?  Just so we know what's what.  Maybe they will issue some kind of firmware update at some point (if they have a way of applying that in the field).
Title: Re: FLAC format compatibility
Post by: PeterS on March 03, 2022, 07:49:30 PM
Innuos informed me that the work around (per your suggestion) of turning off the 'album art' at export is for now the best solution. Their development team will look into this and we will see if, when, and what comes from this.
Title: Re: FLAC format compatibility
Post by: Paul Sanders (AlpineSoft) on March 03, 2022, 07:51:20 PM
OK, thanks.  Don't hold your breath!
Title: Re: FLAC format compatibility
Post by: PeterS on March 03, 2022, 07:55:03 PM
 Yep, agree.  :-X