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AlpineSoft Support Forums

Forum List => Technical Support => Topic started by: StephenJK on July 31, 2019, 02:03:30 PM

Title: VinylStudio Freezes When Recording
Post by: StephenJK on July 31, 2019, 02:03:30 PM
I've been using VinylStudio for years, but only recently with a hardware change have started to record with it as opposed to processing an existing file. 

The program freezes after about 5 minutes or so.  The only reference I can find on these forums goes back to 2013.  I've tried what was suggested with no success. 

I do have a dmp file if that is of any use and can email to any address provided.  It's too large to attach with this message.

I'm recording from a bi-directional USB connection at 24/96 and do not monitor when recording. 

Stephen

Title: Re: VinylStudio Freezes When Recording
Post by: Paul Sanders (AlpineSoft) on July 31, 2019, 02:37:21 PM
Hi,

Please try unchecking 'Use WASAPI for Recording' in VinylStudio's Check Level dialog.  You can reach this dialog from the Record window.
Title: Re: VinylStudio Freezes When Recording
Post by: StephenJK on July 31, 2019, 03:03:28 PM
Paul,

I did try that but it didn't make any difference.
Title: Re: VinylStudio Freezes When Recording
Post by: Paul Sanders (AlpineSoft) on July 31, 2019, 05:08:44 PM
OK, that sounds like some kind of hardware or driver issue, but do please send the .dmp file to: p DOT sanders AT alpinesoft DOT co DOT uk.  Thanks,
Title: Re: VinylStudio Freezes When Recording
Post by: StephenJK on August 02, 2019, 08:32:52 PM
Paul,

Problem solved, sent an email with the details.  For others, problem with bidirectional USB connection also used for playback as well as recording to laptop.
Title: Re: VinylStudio Freezes When Recording
Post by: Paul Sanders (AlpineSoft) on August 02, 2019, 08:43:50 PM
Excellent, thank you for the update )for further info, JRiver was running in the background).
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