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AlpineSoft Support Forums

Forum List => Technical Support => Topic started by: Gretschguy on March 30, 2024, 05:06:45 PM

Title: Mac App Store Version and Premium Upgrade
Post by: Gretschguy on March 30, 2024, 05:06:45 PM
Hi, I'm wondering if there is a way to upgrade from VinylStudio-Pro to Premium for my version which I purchased on the Mac App Store.

The latest version, according to the App Store, is 13.1.6, I wanted to check that this is the correct latest version because it appears to me that the software has moved to 14.x.x

Thanks!
John
Title: Re: Mac App Store Version and Premium Upgrade
Post by: Paul Sanders (AlpineSoft) on March 30, 2024, 05:25:27 PM
Waiting on App Store review 🙄  We will post back here when we get it (they are making unnecessary difficulties...)
Title: Re: Mac App Store Version and Premium Upgrade
Post by: Gretschguy on March 30, 2024, 05:50:50 PM
Thanks Paul, does that mean it's not possible to upgrade to Premium yet for App Store folks like me?
Title: Re: Mac App Store Version and Premium Upgrade
Post by: Paul Sanders (AlpineSoft) on March 30, 2024, 07:19:47 PM
Sorry, not yet, there's nothing we can do.  We have a support ticket in with Apple and will post back here when we have news.
Title: Re: Mac App Store Version and Premium Upgrade
Post by: Gretschguy on March 31, 2024, 12:08:30 AM
Ok, much thanks Paul
Title: Re: Mac App Store Version and Premium Upgrade
Post by: Paul Sanders (AlpineSoft) on May 06, 2024, 08:41:02 PM
Hello again,

This is just a quick update that Apple have now responded to our support request and cleared the blockage.  We will update the App Store version soon (just killing off a few last bugs, please bear with us)
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